Capital One has positioned itself as a recognized financial brand in America, celebrated as one of the nation’s top 10 largest banks. Its identity as a banking authority doesn’t come without a considerably large product backing.
Whether you’re looking to build credit, take advantage of cash back bonuses or need a card to support your travel expenses, Capital One (not to be confused with the less-respected Credit One) offers consumers a selection of cards designed to support a variety of lifestyle habits and necessities.
Insider tip
Capital One also has a line of credit cards designed for small businesses, the Capital One Spark Business Credit Cards.
Cash Back Rewards
Although Capital One labels some of its cards as being for excellent credit, this is a fairly loose requirement and doesn’t necessarily mean you need credit scores above 800. In most cases, good credit history should suffice – although there’s more to the application decision than just credit scores.
- Capital One Savor Rewards
- Capital One SavorOne Rewards
- Capital One Quicksilver Rewards
- Capital One QuicksilverOne Rewards
Insider tip
Capital One cash back has no expiration date and – unlike cash back earned with many issuers – can be redeemed in any amount. This allows you to redeem whenever and in whatever increment you’d like for the life of the account.
Travel Rewards
- Capital One Venture X Rewards
- Capital One Venture Rewards
- Capital One VentureOne Rewards
Insider tip
In addition to your usual redemption options, Capital One travel rewards cards offer an interesting feature known as the Purchase Eraser. It allows you to redeem your rewards to cover past travel purchases.
Building Credit: Unsecured and Secured Credit Cards
- Capital One Platinum Mastercard®
- Capital One Platinum Secured
Student Rewards Credit Cards
- Capital One SavorOne Rewards for Students
- Capital One Quicksilver Rewards for Students
- Capital One Journey Student Rewards
Co-Branded & Store Credit Cards
In addition to its personal lineup of cards, Capital One partners with a handful of retailers and organizations to offer cards with perks specific to each company.
- Bass Pro Shops: Bass Pro Shops CLUB Mastercard®
- Cabela’s: Cabela’s CLUB Mastercard®
- Kohl’s: Kohl’s Charge Card
- Menards: Menards® BIG Card®, Menards® Contractor Card, Menards® Commercial Card
- Neiman Marcus/Bergdorf Goodman: Neiman Marcus Credit Card, Bergdorf Goodman Credit Card
- Pottery Barn: Pottery Barn Key Rewards Credit Card
- Saks Fifth Avenue: SaksFirst Store Card, SaksFirst World Elite Mastercard®
- Teamsters: Teamster Privilege Credit Card
- Union Plus: Union Plus Credit Card
- Walmart: Walmart Rewards® Card
Capital One Credit Card Features
Capital One provides a number of standard features to cardholders, in addition to specific card perks. These benefits may vary slightly, depending on the category of card you’ve chosen (e.g. secured vs. travel). So be sure to read up on the features of your particular card to make the most of it.
Cardholder benefits may include:
- Account management and support: Capital One offers online access to your account from your smartphone and computer. You can choose your monthly due date and preferred payment method. You’ll also have access to a mobile app and the Eno online assistant – to help monitor your accounts and alert you when something’s wrong – as well as 24/7 customer service if you have immediate questions.
- Fraud coverage and protections: All Capital One cards come with zero-risk fraud liability, which protects you from fraudulent purchases in the case of a stolen or lost card. You can create virtual card numbers to make online purchases safer or easily place a lock on your card – should you misplace it or think it might be stolen.
- Capital One CreditWise: The CreditWise service provides access to your VantageScore 3.0 credit score, based on your TransUnion credit report. You can also explore various aspects of your TransUnion report, like account and credit utilization details.
- Mastercard or Visa benefits: Your card will come with certain benefits and/or shopping and travel protections, depending on which tier you’re approved for (World Mastercard, World Elite Mastercard, etc.). These may include a personal concierge service, price protection, travel accident insurance, rental car insurance and more.
- Miles Transfer: Capital One miles can be transferred to a number of travel loyalty programs, where you can use them to help fuel your travel plans.
- No foreign transaction fees: All Capital One cards come with no foreign transaction fees, making them good picks for traveling abroad or making purchases in foreign currency.
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A Brief History of Capital One
Capital One’s journey to becoming one of the largest banks in the U.S. (based on total assets) was accomplished relatively quickly. The credit card issuer was founded in 1994 by Richard Fairbank, who currently serves as the Chairman and CEO.
He believed that information, technology and analytics could be brought together to provide customers powerful financial tools to support their personal economic development. This belief propelled the company’s reliance on analytics as its primary strategy for creating credit cards for a variety of customers.
Advertised as a “monoline” company – meaning virtually all revenue comes from a single product – its profits soared off of credit cards alone. During strong economic times, the bank was able to compete with more diverse competitors, offering products beyond credit cards. However, during harder periods of financial inconsistencies, the company struggled to keep up.
The Move From Monoline
Although Capital One is still most notable for its expansive line of cards, it began to understand the need for diversity as the 21st century neared. In the late 1990s and early 2000s, it entered retail banking to minimize the risk of limited revenue streams under a monoline business approach. This marked the time in which Capital One began applying its analytical data – previously utilized for constructing customer profiles to propel its credit card business – to the sector of auto financing.
Throughout the early 2000s, the company made several key acquisitions to help support its transition into retail banking. It bought out Hibernia Nation Bank in 2006, followed by North Fork Bank and Chevy Chase Bank in 2008, to boost its market share in the New York and Washington D.C metropolitan areas.
One of the most important acquisitions, which finalized the transition from a monoline business layout to a diverse model focused on providing retail banking services, was of ING Direct in 2012. This particular acquisition allowed Capital One to begin exploring online banking as a strategic tool in customers’ financial experiences.
Analytical Giants
One advantage Capital One had over competitors, even during its monoline days, was the ability to deep-dive into analytical reporting to understand its customers’ spending patterns. This level of intelligence allowed it to design cards according to the specific needs of customers.
Analytics helped Capital One produce quality products, allowing it to stay afloat during harsher economic periods – despite only having credit cards as its sole stream of revenue. Its dedication to quality customer support and personal attention helped its customer base grow organically. So when it began acquiring larger banks in the early 2000s, its following naturally ventured into the expanded line of products and services.
A Small Period of Tremendous Growth
Capital One’s analytical abilities further complemented the growth aquired by the additional acquisitions. Like many big banks before it, Capital One strategically acquired companies, based on their expertise, to boost its own capabilities.
When Rob Alexander was appointed as the company’s Chief Information Officer in 2007, he placed a focus on acquisitions as a means of growing its reach and expanding its financial offerings.
This included additional lenders (to increase its own credibility within the loan space) and technology companies (to expand its digital and analytic operations). Its acquisition of ING in 2012 was key in pushing the company into the online banking sphere.
Alexander recognized the significant role mobile banking would have in the years to come. He began actively adopting a more agile business management style from 2012 onward, building a software development team to deliver better online banking to customers.
The ING acquisition and everything that followed allowed Capital One to become the third-largest card lender in the U.S, after financial powerhouses JPMorgan Chase and Bank of America.
Expanding and Making Finance More Accessible
Headquartered in McLean, Virginia, Capital One has progressed significantly from its monoline days. Despite its now-diversified offering of products and services, it remains true to its credit card roots and demonstrates unwavering dedication to providing a high-quality customer experience.
It currently has corporate offices across the U.S., as well as locations in Canada and the U.K. Capital One is also trying to revamp the way customers experience banking through the development of trendy financial cafes, or “coffee-shop banks,” to complement its traditional local branches.
Through the lure of freshly roasted coffee and innovative workspaces, these cafes are intended to provide a welcoming space for customers to take control of their finances. They offer one-on-one money coaching as well.
The Name You Know Today
As of 2018, Capital One earned $32.38 billion in revenue. And it continues to help fund charitable endeavors, such as its Future Edge initiative, to support affordable housing and increase financial literacy. To accomplish this, the program has invested $150 million over the course of a five-year plan, focusing on low-opportunity areas.
In addition to funding financial literacy programs that teach financial independence, Capital One has also committed itself to sponsoring college-based athletic programs to help students succeed academically, as well as furthering financial and professional opportunities for minority- and women-owned businesses.
Capital One’s 2019 Data Breach
In July 2019, Capital One hit a bit of a speedbump.
A hacker managed to access a variety of personal information – ranging from Social Security numbers and linked bank account numbers to names and addresses – belonging to millions of Capital One customers in both the U.S. and Canada.
The good news? The suspect has since been apprehended, and Capital One’s rundown of the incident suggests that none of the accessed information seems to have been disseminated.
Nevertheless, the situation is an important reminder that even the modern security technology employed by global businesses has weaknesses. If you think you may have been impacted by this breach, or any other data breach, make sure you understand how to deal with identity theft – and monitor your credit reports to check for fraudulent activity.
Capital One notified customers who may have been impacted by the break via traditional mail. Free credit monitoring and identity protection services were offered to those affected.
In February 2022, a class action settlement regarding this breach was preliminarily approved by a U.S. federal court.
Insider tip
Capital One also has a line of credit cards designed for small businesses, the Capital One Spark Business Credit Cards.
Cash Back Rewards
Although Capital One labels some of its cards as being for excellent credit, that’s a fairly loose requirement and it doesn’t necessarily mean you need credit scores above 800. In most of those cases good credit history should suffice, although there’s more to the application decision than just credit scores.
- Capital One Savor Cash Rewards Credit Card
- Capital One SavorOne Cash Rewards Credit Card
- Capital One Quicksilver Cash Rewards Credit Card
- Capital One QuicksilverOne Cash Rewards Credit Card
Insider tip
Capital One cash back has no expiration date, and, unlike cash back earned with many issuers, can be redeemed in any amount. This allows you to redeem whenever and in whatever increment you’d like for the life of the account.
Travel Rewards
- Capital One Venture X Rewards Credit Card
- Capital One Venture Rewards Credit Card
- Capital One VentureOne Rewards Credit Card
Insider tip
In addition to your usual redemption options, Capital One travel rewards cards offer an interesting feature known as the Purchase Eraser. It allows you to redeem your rewards to cover past travel purchases.
Building Credit: Unsecured and Secured Credit Cards
- Capital One Platinum Credit Card
- Capital One Platinum Secured Credit Card
Student Credit Cards
- Capital One SavorOne Student Cash Rewards Credit Card
- Capital One Quicksilver Student Cash Rewards Credit Card
- Journey Student Rewards from Capital One
Co-Branded & Store Credit Cards
In addition to its personal lineup of cards, Capital One partners with a handful of retailers and organizations to offer cards with perks specific to each company.
- Bass Pro Shops: Bass Pro Shops CLUB Card
- Cabela’s: Cabela’s CLUB Mastercard
- GM: Capital One BuyPower Card, GM Extended Family Card, BuyPower Business Card
- Helzberg Diamonds: Helzberg Diamonds Credit Card
- Kohl’s: Kohl’s Charge Card
- Lord & Taylor: Lord & Taylor Card
- Menards: Menards® BIG Card®, Menards® Contractor Card, Menards® Commercial Account
- Neiman Marcus/Bergdorf Goodman: Neiman Marcus Credit Card, Bergdorf Goodman Credit Card
- Saks: SaksFirst Store Card, SaksFirst Mastercard
- Teamsters: Teamster Privilege Credit Card
- Union Plus: Union Plus Credit Card
- Walmart: Walmart Rewards Card
Capital One Credit Card Features
Capital One provides a number of standard features to cardholders, in addition to any specific card perks. These benefits may vary slightly depending on the category of card you’ve chosen (e.g. secured vs. travel), so be sure to read up on the features of your particular card to make the most out of it.
Cardholder benefits may include:
- Account management and support: Capital One offers online access to your account from your smartphone and computer alike. You can choose your monthly due date and preferred payment method. You’ll have access to a mobile app and the Eno online assistant, to help keep an eye on your accounts and alert you when something is wrong, as well as 24/7 customer service if you have immediate questions.
- Fraud coverage and protections: All Capital One cards come with zero-risk fraud liability to cover you against fraudulent purchases in the case of a stolen or lost card. You can create virtual card numbers to make online purchases safer, or easily place a lock on your card should you find that you’ve misplaced it (or if it might be stolen).
- Capital One CreditWise: The CreditWise service provides access to your VantageScore 3.0 credit score, based on your TransUnion credit report. You can also explore various aspects of your TransUnion report, like account and credit utilization details.
- Mastercard or Visa benefits: Your card will come with a number of benefits and/or shopping and travel protections, depending on the tier at which you’re approved (World Mastercard, World Elite Mastercard, etc.). These may include a personal concierge service, price protection, travel accident insurance, rental car insurance, and many more.
- Miles Transfer: Capital One miles can be transferred to a number of travel loyalty programs, where you can use them to help fuel your travel plans.
- No foreign transaction fees: All Capital One cards come with no foreign transaction fees, making them good picks for traveling abroad or making purchases in foreign currency.
A Brief History of Capital One
Capital One’s journey to the seventh-largest bank in the U.S. (based on total assets) was one accomplished relatively quickly — the credit card issuer was founded in 1988 by Richard Fairbank, who currently serves as the Chairman and CEO.
He believed that information, technology, and analytics could be brought together to provide customers with powerful financial tools to support their personal economic development. This belief propelled the company’s reliance on analytics as its primary strategy for creating credit cards for a variety of customers.
Advertised as a “monoline” company, meaning virtually all revenue comes from a single product, its profits soared off of credit cards alone. During strong economic times, the bank was able to compete with more diverse competitors offering products beyond credit cards. However, during harder periods of financial inconsistencies, the company struggled to keep up.
The Move From Monoline
Although Capital One is still most notable for its expansive line of cards, it began to understand the need for diversity as it neared the 21st century. In the late 1990s and early 2000s, it entered retail banking to minimize the risk of limited revenue streams under a monoline business approach. This marked the time in which Capital One began applying its analytical data, previously utilized to construct customer profiles to propel its credit card business, to the sector of auto financing.
Throughout the early 2000s, the company made several key acquisitions to help support its transition into retail banking. It bought out Hibernia Nation Bank in 2006, followed by North Fork Bank and Chevy Chase Bank in 2008 in order to boost its market share in the New York and Washington D.C metropolitan areas.
One of the most important acquisitions, which finalized a transition from a monoline business layout to a diverse model that focused on providing retail banking services, was of ING Direct in 2012. This particular acquisition allowed Capital One to begin exploring online banking as a strategic tool in the customer’s financial experience.
Analytical Giants
One advantage Capital One had over competitors, even during its monoline days, was the ability to deep-dive into analytical reporting in order to understand its customer’s spending patterns. This level of intelligence allowed it to design cards according to the specific needs of its customers.
Analytics helped Capital One produce quality products that allowed it to stay afloat during harsher economic periods, despite only having credit cards as its sole stream of revenue. Its dedication to quality customer support and personal attention helped its customer base grow organically, so when it began acquiring larger banks in the early 2000s, its following naturally ventured into the expanded line of products and services.
A Small Period of Tremendous Growth
Capital One’s analytical abilities further complemented the growth experienced by the additional acquisitions. Like many big banks before it, Capital One strategically acquired companies based on their expertise in order to boost its own capabilities.
When Rob Alexander was appointed as the company’s Chief Information Officer in 2007, he placed a focus on acquisitions as a means of growing its reach and expanding its financial offerings.
This included additional lenders to increase its own credibility within the loan space, and technology companies to expand its digital and analytic operations. Its acquisition of ING in 2011 was key in pushing the company into the online banking sphere.
Alexander recognized the significant role mobile banking would have in the years to come. He began actively adopting a more agile business management style from 2011 onward, building a software development team to deliver better online banking to customers.
The ING acquisition and everything that followed allowed Capital One to be deemed third-largest card lender in the U.S, after financial powerhouses JPMorgan Chase and Bank of America.
Expanding and Making Finance More Accessible
Headquartered in McLean Virginia, Capital One has progressed significantly from its monoline days. Despite its now-diversified offering of products and services, it remained true to its credit card roots and demonstrates unwavering dedication to providing a high-quality customer experience.
It currently has 123 offices across the U.S as well as locations in Canada, Germany, France, the Philippines, and the U.K. Capital One is beginning a new endeavor to revamp the way customers experience banking through the development of trendy financial cafes to complement its traditional local branches.
Through the lure of freshly roasted coffee and innovative workspaces, these cafes are intended to provide a welcoming space for customers to take control of their finances. They offer one-on-one money coaching as well.
The Name You Know Today
As of 2018, Capital One earned $32.38 billion in revenue, and continues to help fund charitable endeavors such as its Future Edge initiative to support affordable housing and increase financial literacy. To accomplish this, the program has invested $150 million over the course of a five-year plan, focused on low-opportunity areas.
In addition to funding financial literacy programs that teach financial independence, Capital One also has committed itself to sponsoring college-based athletic programs to help students succeed academically and in its communities, as well as furthering financial and professional opportunities for minority- and women-owned businesses.
Capital One’s 2019 Data Breach
In July 2019, Capital One hit a bit of a speedbump.
A hacker managed to access a variety of personal information, ranging from Social Security numbers and linked bank account numbers to names and addresses, belonging to millions of Capital One customers in both the U.S. and Canada.
The good news? The suspect has since been apprehended, and Capital One’s rundown of the incident suggests that none of the information accessed seems to have been disseminated.
Nevertheless, the situation is an important reminder that even the modern security technology employed by global businesses has its weaknesses. If you think you may have been impacted by this breach, or any other data breach, make sure you understand how to deal with identity theft, and monitor your credit reports to keep an eye out for fraudulent activity.
Capital One has stated that it will notify customers that may have been impacted via traditional mail. Free credit monitoring and identity protection services are being offered to those affected.
In February 2022, a class action settlement regarding this breach was preliminarily approved by a U.S. federal court.